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Whose data is it anyway?
It’s often easy to work out who owns and controls an object. You buy an item and take it out of the shop. There is a clearly-defined moment when ownership and control passes to you. But ownership of...
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Risk and identity – a new global standard
The ministers of finance of the G-20 countries have agreed the creation of a new global system for identifying legal entities – the Global Legal Entity Identifier System (GLEIS). The initial aim is...
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Could technology drive Eurozone banking union?
By Jose A Martinez, head of sales & strategy, Finance Sector for EMEA and Latin America, BT Over the past few months, significant progress has been made towards the creation of economic and...
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Boosting trading workflow at Mizuho International
As traders are increasingly using multiple sources of information to make decisions about the investments they make, keeping things simple for them has never been more pressing. That’s why London based...
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The legacy dilemma
It’s been noteworthy that many banks and exchanges have been facing computer failures recently. There appear to be more and more of them. Aside from the recent RBS glitch, there was the Flash Crash of...
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Do banks need to be IT experts?
There is no doubt that banks are hugely dependent upon technology to deliver services to their customers. But banks differ significantly as to how they address this need. For many years, Santander has...
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Financial-services-strength security
A few years ago one of our business development team met with the CTO of one of the largest banks in the world because he wanted to talk about some of our new services that were targeted at financial...
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T&Cs: are your customers selling their souls?
Every time I click on something online, I get this funny thing about agreeing terms and conditions. The popup window appears and my brain shuts down. I just hit ‘accept’, ‘agree’ and move on. I guess...
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Has the IT revolution come to an end? Or has it just started?
If you work in a technology sector it is difficult to not feel excited about the accelerating pace of innovation and the way it is transforming our lives and economies. Right? Perhaps not. According to...
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Sure fire bets for payments in 2013
I don’t normally pay any attention to those silly end of year predictions columns that you find in newspapers, magazines and blogs. They tend to be about things that are either obvious or that no one...
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Dodd-Frank, MiFID II and regulatory mobile voice recording
I was in Paris recently at a customer event about the impact on IT of financial market regulations. We all spend so much time talking on mobile phones that we forget how much they have become part of...
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Rock climbing, wiff-waff and business continuity
I went rock climbing last week, on a proper cliff. I’d done a bit in climbing centres around the UK before, but never outside and never off-piste, so to speak. It was exciting, and a little daunting to...
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Can’t all sectors use social media like retail?
Retail rules the social media game. But our research has shown that not all sectors are equal in the social media world – and some have a much harder job than retailers to get engagement from their...
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Has UK branch technology finally caught up with the times?
The history of customer-facing branch technology in the UK over the last decade is a chequered one. Outside the core need to provide cash withdrawal ATMs, banks have experimented with technologies that...
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Hotspot’s a cool move for bank
When it comes to connectivity, the word on the street isn’t on the street any more. It’s in the coffee house, the wine bar, the gym reception — and now it’s in the bank. With the announcement that...
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The branch: it can be the future
The bank branch continues to be reviled by its detractors. Is there a future for the bricks and mortar channel? Bankers reporting a decline in customer branch visits should hardly be surprised. The...
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Banking on the future
Attitudes to retail banking are changing fast, with a recent online study revealing that adults would like to see the introduction of portable account numbers, designed to make switching between...
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Transferring trust
In the mobile age it’s no surprise that retail banks are seeking smoother, smarter ways for their tech-savvy customers to manage their money. But for banks looking to raise their game, the challenge is...
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UK’s Bank Reforms Leave me on the Ring-Fence
The UK Government announced significant banking reform plans at Easter. They come as the culmination of almost five years of fallout from the financial crisis, and include the UK’s interpretations of...
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PayCom – Why Bother?
The regulation of payments in the UK is about to change. Wait. Don’t stop reading. It’s quite interesting, really – and it may open up some opportunities for (amongst others) communication service...
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